Salesforce Commerce Cloud (SFCC) Developer Certification 2025 – 400 Free Practice Questions to Pass the Exam

Salesforce Commerce Cloud (SFCC) is part of the broader Salesforce Customer 360 ecosystem. Customer 360 is a unified platform that connects various Salesforce products, enabling a comprehensive view of customer interactions across all channels. SFCC specifically focuses on the e-commerce aspect, providing tools and capabilities to create and manage online storefronts and customer experiences effectively.

Integrating SFCC with Customer 360 allows businesses to leverage customer data across their Marketing, Sales, and Service cloud products, enhancing personalized marketing efforts and improving overall customer engagement. This integration ensures a seamless flow of information, which is critical for e-commerce operations, as it helps businesses provide tailored experiences based on comprehensive customer insights.

The other options, while important components of Salesforce's offerings, serve different functions. Marketing Cloud focuses on marketing automation and customer engagement, Sales Cloud emphasizes sales management and pipelines, and Service Cloud is designed for customer support and service operations. None of these directly encompass the e-commerce functionalities that SFCC provides within the Customer 360 framework.